Appointment Reminders

Appointment Reminders

Businesses loose more revenue from missed appointments than any other area of their business. With CSL's proven appointment reminder you have the power to remind just a few customers or thousands.

  • Remind customers of annual appointmentsReminder
  • Send daily reminders
  • Notify customers of special events or services available


CTS gives you the power to send a pre-recoreded message or have one of our trained personell relay a specific message. In either case you get a report back of the results, hourly, daily or monthly which ever you choose.

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Escalated Payment Reminders

Escalated Payment Reminders

Reminding customers of payments before they become delinquent saves money. Before your customers get behind put CSL's CTS to work for you reminding them of payments due or becoming due. Choose from a live agent or recorded voice message to get your message out. And with all CTS solutions you have access to results at your fingertips.past_due

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Customer Billing Services

Preferred Customer Billing

  • Automated Payment Tracking
  • Past Due Reminder Calls
  • Payment Processing


If you're a small to mid-sized business that has a need to track monthly payments by your clients CSL can help. CSL offers a no cost to you payment tracking solution. Automated payment tracking Clients that have monthly billing cycles can be tracked automatically. Clients paying down large balances can be tracked and reminded to make payments. Past due reminder calls If your clients are consistently slow paying there bills or making regular payments Credit Service will track them for you. Payment Processing Each month we provide a complete accounting of who paid and who is past due and who may need to be turned over to collections.

Catch Me Up!

  • This is a one time "Catch Me Up" service.


The number one reason companies end up using collection agencies is because nobody in there organization wants to be the one to call clients who have fallen behind. We will help you get those reminders out in a professional way. We forward all clients with questions or concerns directly to your office for resolution. All you need is someone ready to help those who need it.

Overdue accounts often stack up - CSL can help!

Send us your list of past due customers and we will contact them regarding the urgency of getting in touch with your office.
Any customer that we contact will be transferred directly to your office to work out arrangements.

Stay On Top!

If you have clients that need monthly reminders CSL can help you get those completed. We will help you get those reminders out in a professional way. We forward all clients with questions or concerns directly to your office for resolution. All you need is someone ready to help those who need it.
Our professional staff will help you each month by contacting your customers that are fast becoming past due and need that extra reminder to get their account taken care of. Customers are transferred to your office to work out payment arrangements. *Requires a Three (3) Month Commitment.

Marketing Solutions

  • Volume discounts available
  • Non-profit corporation discounts.



CSL has the ability to reach all your clients in minutes. We have ability to send out 50calls per minute. If your company offers special deals periodically to your clients Credit Service can help get the message out. We use our telephone technology to call each client and inform them about your deals.

If you need to reach your customers, SMS can help! Our state of the art customer management systems allow you to reach your customers fast. Customized messaging will help get the word out. Blast out information about your new product or service! Whether you have five customers or 5,000 customers, SMS can handle it.

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Collection Services

Complementary Pre-Collection

This service is designed to wake up your customers and let them know you are serious about there bill. It is a 2 letter service over a 30 period anyone who does not pay in that time will roll ever into our full service collection department.

Pre-paid 5 notice Pre-Collection

This is a 75 day collection service where your customers get 5 notices (one every 2 weeks). This services establishes a reminder system inspiring your customers to get there debt taken care of right away.

Medical Billing

While our Medical billing services can be tailored based on volume and/or need there are two main types:

Early out, this type of service is provided after claims have been submitted to insurance and the co-pay is left or the claim is denied. This service lasts 30 days and works as a reminder service to get the patient to come in and take care of his balance.

Traditional billing service which works over a 60 day time frame. CSL will make out bound phone calls and set up payment arrangements with patients.

Accounts Receivable Recovery

This is the final straw when it comes to options for a debtor to pay his bill. Whether it is the final step to your Pre-collection or billing service or you choose to send your accounts directly to
collections we will GET RESULTS!

Use Skip Tracing To Locate Your Customers/Clients

Occasionally customers/clients will move from location to location. If CSL is unable to establish contact with your customers/clients due to moving, we will immediately start Skip Tracing. Once
the customer/client has been located CSL's policy is to initiate Fast results.

What you can expect

All costs involved with Legal Collections are covered by CSL's Legal contingency rate. Once an account has been transferred to Legal the following action will occur:

  • File a Complaint With The Courts
  • Argue Case In Court On Your Behalf
  • Secure Judgment On Verified Asset
  • Enforce Judgment on Customer/Client
  • Collect YOUR MONEY for you!


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